We work!
As part of the preparations for our forthcoming wedding The Zozo and I have been ordering various things from the internetwebs. One item had to be specially imported from the US (which was good fun in itself since the company in question only shipped to the continental US and wouldn’t take international credit cards. Thank God for postal forwarding companies) and needs duty paying on it when it’s finally delivered.
On Wednesday I got call from the DHL Indian call centre telling me my package would be arriving Thursday and would I be ok to pay the driver cash? I told her I wouldn’t be in and nor would anyone else. This didn’t phase our call centre worker who immediately proposed Friday as an alternative. Still no good, I told her, we won’t be home. This prompted confusion and she enquired as to when someone might be home. I tentatively suggested Saturday knowing full well that would not be an option and was promptly told as such. In the end, due to my audacity at not wanting to take time off at short notice it was decided that they would attempt a delivery on Thursday and when that failed I could rearrange it for a more convenient time or destination.
Now obviously I’m missing something here. Given the surprise at there being no one to receive my item perhaps there’s some simple option I’ve missed. Clearly this has never happened to them before. If it had then I’d be allowed to organise a time there and then that didn’t fall into the next 48 hours. Or maybe suggest an alternative address on the phone. No, they have to attempt a delivery that is guaranteed to fail and then, and only then, can we proceed.